Website Terms of Use
Last updated: April 12th 2026
These Terms of Use apply to the Merchsmith marketing website at www.merchsmith.com.
This website is operated by Merchsmith Ltd, a company registered in England and Wales under company number 11169390, with its registered office at 31 Rutland St, Leicester, LE1 1RE. In these terms, “we”, “us” and “our” refer to Merchsmith Ltd. “You” and “your” refer to any person accessing or using this website.
By using this website, you agree to these Terms of Use. If you do not agree, you should not use this website.
1. About this website
This website is provided for general information about Merchsmith and our services. It is intended to help prospective customers, partners and other business contacts learn more about the business and, where relevant, contact us or request a discovery call.
This website is not the Merchsmith platform itself. Separate terms and policies will apply to any software platform, portal, demo environment or customer account.
2. Changes to these terms
We may update these Terms of Use from time to time. The latest version will always appear on this website and will take effect from the date shown at the top of the page.
3. Using this website
You may use this website only for lawful purposes. You agree not to:
use the website in any way that breaches any applicable law or regulation;
attempt to gain unauthorised access to the website, server, or related systems;
introduce viruses, malware, bots or other harmful material;
interfere with the website’s operation or security;
scrape, harvest, or extract content or data from the website using automated means, except where this is allowed by law and does not harm our systems or business;
use the website to send spam or misleading communications.
We may suspend or restrict access to the website if we believe misuse has occurred.
4. No professional advice
The content on this website is provided for general information only. It does not amount to legal, technical, financial, compliance or professional advice, and it should not be relied on as such.
Any decision you make based on information on this website is at your own risk. You should take appropriate professional advice before acting on any information provided.
5. Availability of the website
We do not guarantee that this website, or any content on it, will always be available, uninterrupted, secure, or error-free.
We may change, suspend, withdraw or restrict any part of the website without notice.
6. Accuracy of content
We aim to keep the website accurate and up to date, but we do not guarantee that all content is complete, accurate or current at all times.
Descriptions of services, features, future plans, integrations, or product functionality are for general marketing purposes only and may change. Nothing on this website is intended to create a binding commitment to provide any feature, roadmap item, integration, or service unless expressly agreed in writing.
7. Discovery calls, enquiries and submissions
If you submit an enquiry, request a discovery call, or otherwise contact us through this website:
you confirm that the information you provide is accurate and not misleading;
you agree not to submit confidential, sensitive or unlawful material through website forms unless we have specifically asked for it;
we may contact you in response to your request.
Submitting an enquiry or booking a call does not create a contract for services.
8. Intellectual property
Unless otherwise stated, all intellectual property rights in this website and its content are owned by us or licensed to us. This includes, for example:
text;
graphics;
logos;
icons;
page layouts;
branding;
images;
audio/video content;
downloadable materials.
You may view, download and print pages from this website for your own internal business use only.
You must not, without our prior written consent:
reproduce, republish, distribute or commercially exploit website content;
modify website materials;
use our name, logo, branding, screenshots or materials in a way that suggests endorsement or association;
frame or mirror any part of the website on another site.
9. Trade marks
“Merchsmith” and any related names, logos, taglines, product names or branding used on this website may be trade marks or unregistered rights belonging to us or our licensors. You must not use them without our prior written permission.
10. Third-party links
This website may contain links to third-party websites, platforms or services. These links are provided for convenience only.
We do not control third-party websites and are not responsible for their content, security, privacy practices, or availability. A link does not imply endorsement.
11. Liability
Nothing in these Terms of Use excludes or limits liability that cannot be excluded or limited by law, including liability for:
death or personal injury caused by negligence;
fraud or fraudulent misrepresentation; or
any other liability that cannot lawfully be excluded.
To the fullest extent permitted by law, we exclude all implied warranties, representations and conditions relating to this website.
We will not be liable for any loss or damage arising out of or in connection with:
use of, or inability to use, this website;
reliance on content on this website;
viruses, distributed denial-of-service attacks, or other technologically harmful material;
loss of profits, revenue, business, goodwill, opportunity, anticipated savings, or data;
any indirect or consequential loss.
12. Privacy and cookies
Your use of this website is also subject to our Privacy Notice and Cookie information, which explain how we collect, use and protect personal data and how we use cookies and similar technologies.
13. Linking to this website
You may link to our homepage in a fair and lawful way that does not damage our reputation or take unfair advantage of it.
You must not:
suggest any form of association, approval or endorsement where none exists;
link from a website that is unlawful, misleading, defamatory or inappropriate;
frame this website on another website.
We reserve the right to withdraw linking permission at any time.
14. Governing law
These Terms of Use are governed by the laws of England and Wales.
The courts of England and Wales will have exclusive jurisdiction, unless applicable law requires otherwise.
15. Contact
If you have any questions about these Terms of Use, please contact:
Merchsmith Ltd
31 Rutland St, Leicester, LE1 1RE
hello@merchsmith.com